Shipping and Delivery Policy

Effective Date: 16/12/2024

Eco Grove Agro ("we," "our," "us") is committed to providing reliable and efficient delivery services. Please read our Shipping and Delivery Policy carefully to understand how we handle orders and deliveries.

1. Shipping Charges

Shipping charges are additional to the product price and will be calculated based on the delivery location and order size. These charges will be displayed at checkout before you confirm your order.

2. Delivery Timeline

We aim to deliver all orders within the estimated time frame provided at checkout. However, delivery times may vary depending on the destination and availability of products. Orders are typically processed within 1-2 business days.

3. Shipping Locations

We currently ship to anywhere in Bangladesh. If you are outside our delivery area, please contact us at contact@ecogroveagro.farmto inquire about possible arrangements.

4. Perishable Items

As our products include perishable items, we recommend ensuring someone is available to receive the order upon delivery to avoid spoilage. We are not responsible for products left unattended after delivery.

5. Shipping Delays

While we strive to deliver orders on time, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We will communicate any significant delays as soon as possible.

6. Order Tracking

Once your order is shipped, you will receive a tracking number (if applicable) via email, allowing you to monitor your shipment’s progress.

Contact Us: If you have any questions about this policy or your order, email us at contact@ecogroveagro.farm.